Large and small companies are no longer reliant on the traditional land line phone system because of its inability to keep disparate offices and remote workers efficiently connected. As the IP landscape continues to evolve, more decision-makers are beginning to leverage VoIP phone services, as this technology can improve connectivity at a lower cost than legacy offerings. Despite these benefits, VoIP is also creating some challenges that need to be addressed if organizations want to prosper.
A recent report by Fluke Networks said network engineers, in particular, need to be adamant about monitoring bandwidth performance when other applications are running on the same system as VoIP phones. If the VoIP service provides users with poor quality or unreliable connections, the company will experience a number of issues, including decreased productivity and dissatisfied employees.