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Cloud-based collaboration tools drive innovation, efficiency

Decision-makers are realizing how migrating collaboration tools to the cloud can introduce a number of new opportunities for the business as a whole.

As the cloud computing landscape evolves and improves, enterprise decision-makers are quickly realizing how migrating collaboration tools to a hosted environment, can introduce a number of new opportunities for the business as a whole. In many cases, moving VoIP and other communication services to the cloud can reduce costs, improve operations, simplify your life, eliminate maintenance cost and lead to better overall performance.

Unified communications can boost customer service in retail

Unified communications is quickly becoming a crucial tool to improve customer service, as the technology streamlines operations and consolidates resources.

Unified communications is quickly becoming a crucial tool to improve customer service, as the technology streamlines operations and consolidates resources. SIP trunking is the underlying mechanism that enables unified communications to work, as it supports multiple types of media, including video, text and voice. While unified communications can help retailers provide the best possible experience for customers, many companies have not yet adopted the telecom platform.

Cloud phone systems provide greater flexibility

Businesses around the world are beginning to recognize that cloud technologies can disrupt and optimize everything from the VoIP network to traditional storage.

Businesses globally are beginning to recognize that cloud technologies can, optimize and optimize everything from the VoIP network to traditional storage. In many cases, organizations are working with trusted providers to implement advanced telecommunications platforms that are more capable of supporting mobile connectivity, mobile workers and advanced applications, without overburdening or disrupting the rest of their systems or processes.

Assessing an enterprise’s VoIP requirements

As demand for VoIP rises in the enterprise landscape, decision-makers continue to stumble when approaching how they can effectively implement a VoIP network.

As demand for VoIP rises in the enterprise landscape, decision-makers continue to stumble when approaching how they can effectively implement a VoIP network. Fortunately, this question is not as difficult as many executives make it out to be, as a little forward thinking and planning can alleviate numerous complications.

VoIP moves in as PSTN moves out

The rise of innovative VoIP, SIP trunking and other IP-based technologies is disrupting the enterprise communication landscape and converting traditional “must-have” solutions into antiquated services that no longer provide any benefits. Businesses that want to stay on the cutting edge of their respective industries need to consider upgrading their collaborative strategies to better align with these transformations.

A recent report by My VoIP Provider highlighted how the public switched telephone network (PSTN) is on its way out as wireless technologies like VoIP gain momentum. Companies are no longer dependent on analog connections, which make up the foundation of the PSTN, and are embracing the transition with increasing vigor.

Selecting the right VoIP provider need not be complex

As businesses upgrade their existing phone systems to IP telephony, finding the right VoIP provider is critical, as companies should avoid being stuck with offerings from a vendor that does not share their beliefs, vision or objectives. Because the telecommunications landscape is so diverse however, finding the right partner can be a challenge. For this reason, enterprise executives should be on the lookout for several critical characteristics.

While this may be stating the obvious, decision-makers should only work with a VoIP provider that is able to quickly resolve issues that negatively impact collaboration, according to a Business 2 Community report. There is no doubt that telecom is becoming more complex. Vendors should be able to identify potential hiccups experienced by the enterprise.

Using VoIP to build up a reputation

Virtual local presence in an area can greatly be helpful to a company that is trying to get closer to its customer base. Ironton Global allows you to obtain phone numbers from just about any area code in the country, and number resources from most countries in the world. Appear local to your clients, and penetrate major or minor markets. Rapprochement is not just a word at Ironton Global.

When an organization chooses to work with a trusted VoIP provider, decision-makers can implement a next-generation phone system that provides employees with innovative opportunities to collaborate with clients. This was highlighted in a recent Business 2 Community report, noting implementing a VoIP system can improve an enterprise’s market appeal.

Several trends contributing to growing enterprise video use

While voice is still considered the main method of communication in the enterprise, it is no longer the only option available, especially as consumerization trends continue to disrupt operations. During the past several years, decision-makers have been more accepting of innovative collaborative tools, such as video conferencing, largely because firms have technologies like SIP trunking to support them.

A recent report by IT Pro Portal highlighted how businesses no longer see “collaboration” as a buzzword. This is because implementing a VoIP network or other communication platform is not necessarily a quest, as simply finding the right provider can make the transformation easy. The proliferation of IP telephony and mobile devices in the workplace has made it possible for employees to share large volumes of information with colleagues and customers through multiple endpoints, strengthening teamwork and the ability to meet long-term objectives.

Enterprises may prefer one SIP trunking model over the other

When SIP trunking first emerged in the enterprise, major session border controller providers believed the centralized model was the most logical solution for businesses. Today is different, as many vendors claim both types of SIP offerings provide benefits to companies, depending on those firms’ long-term objectives and other variables.

A recent No Jitter report highlighted this changing perspective, noting that both distributed and centralized SIP options can help enterprises in numerous ways. In the past, executives thought taking a non-consolidated approach meant they would inherently miss out on some of the advantages associated with the alternative version’s economies of scale. Now experts are shying away from the “one-size-fits-all” mentality that was previously accepted in the business world, with many pundits claiming every organization is different.

Using VoIP to build better business-customer relationships

Because having a strong relationship with prospective and existing customers is critical to succeeding in the enterprise world, decision-makers need to ensure they are using the most innovative and friendly communications systems available. This often means that organizations need to work with a trusted VoIP provider, in order to replace outdated landline solutions with more sophisticated offerings and features, all while reducing complexity and costs. There is no benefit that can be derived from OWNING the technology, only from USING the technology.

In addition to consolidating voice and data, maintaining a VoIP network gives firms the opportunity to embrace unique features such as a virtual number, according to a report by The Digest. Using virtual numbers, enterprises can customize their area code, giving geographically dispersed businesses the look of local companies. Executives can also put these numbers on their website to support click-to-call connectivity.